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Customer Forum > KeyCreator CAD & CKD Viewer > Mouse assignment and icons

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kspangler@midwestfab.com - 5/31/2023 3:35:40 PM

Mouse assignment and icons

I'm having a weird issue(s?) on my home computer (laptop) in that I copied all of my settings over from my work PC but things just aren't the same.
First off, I can go into Tools>Customize Interface and assign Conversation Bar commands to my extra mouse keys (specifically the OK and Back commands to the Browser Forward and Back keys) and it's all good and working, until I shut down or even just close KeyCreator and re-open it... I then have to go back in and reassign the keys to the mouse again. Something is not sticking.
Also, many of my Tools>Customize Interface>Immed(iate) Macros have icons assigned to them but in my KeyCreator interface these just show up as the error icons (red circles with x's in them) even though I have verified that everything is set up just as it is on my work PC; same icons, names, locations, etc.. The icons even show up in the Tools>Customize Interface>Immed Macro window correctly but do not show up in my KeyCreator Workspace..
Any thoughts?

Dell Precision Tower 3620
Intel Core i7-7700 @3.60(x2)
16 GB of RAM
Nvidia Quadro M4000 (8GB)
Win 10 Pro 64Bit
KeyCreator Pro 2023 SP0 (8410) V20.0.0
Samsung SSD 860 EVO 500 GB
3D Connexion SpaceMouse Enterprise
Logitech Performance MX Mouse

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Site admin

Chris - 6/1/2023 8:26:01 AM

RE:Mouse assignment and icons

Those mouse button assignments should stick right away. What if you try saving your workspace immediately after making those changes, do the button assignments stick?

As for the icons, the red X means that hte command is not able to find the image that is the iicon. So it sounds like the settings is not transfer over correctly. Either the paths are wrong or the bmp that make up the icons are missing.

----------------------------
Christopher Boivin
Technical Support Manager
Kubotek USA, Inc.
2 Mount Royal Ave, Suite 500 | Marlborough, MA 01752
Skype: christopher.boivin1
Phone: 800-372-3872 option 2
Fax: 508-229-2121

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Advanced member

kspangler@midwestfab.com - 6/1/2023 9:21:32 AM

RE:Mouse assignment and icons

Are the mouse settings stored in the Workspace or the Keyboard file? I've tried saving the Keboard immediately after (this did not help), not sure if I tried saving the Workspace in the same manner.

Yes that is what I thought but I have triple checked the path and everything is correct and the icon bmps exist and are in the proper location. At work all of my settings are stored on a network drive so I replicated this at home so that I could use the same settings both places, I just make sure that the paths match (and they do) so then I can just export my settings from work (and vice versa as necessary) to update anything when I make changes at one location. This has worked flawlessly in the past but suddenly this is not the case and I cannot figure out why. Windows 10 perhaps?
I thought the mouse settings were caused by some kind of wonky admin issue so I tried running Keycreator as admin (my account IS an admin account but I tried regardless) and then setting the commands up but for some reason Keycreator doesn't see the network drive at all when I do that.
I will add that the "network drive" on my home computer is actually a folder on the PC that I have setup as a shared "Z:\ drive" to trick the PC into thinking it is a network drive. This has actually worked quite well until recently. 🤷🏻‍♂️

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