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Customer Forum > KeyCreator CAD & CKD Viewer > What's with the LiveZilla Chat portal? View modes: 
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jason@cadcamadvantageinc.com - 2/29/2016 1:42:52 PM
   
What's with the LiveZilla Chat portal?
Twice now I have tried to use the Livezilla Chat portal that wont go away on the Forum page. It always sais "we are online. Chat with us" But both times I tried to use it it comes back that you are offline and gives me the hours as if I tried it during closed time. (Which I did not, either time)
Either get rid of it or make it work I guess.
Jason Brown
Cad/Cam Advantage, Inc.
Win 7 Home Premium
Samsung Series 7 gamer laptop
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Chris - 2/29/2016 2:37:27 PM
   
RE:What's with the LiveZilla Chat portal?
Hi Jason. I do see where you tried to start a chat. Unfortuenly if you catch us while we are helping someone else, we will not be able to respond.
----------------------------
Christopher Boivin
Technical Support Manager
Kubotek USA, Inc.
2 Mount Royal Ave, Suite 500 | Marlborough, MA 01752
Skype: christopher.boivin1
Phone: 800-372-3872 option 2
Fax: 508-229-2121

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jason@cadcamadvantageinc.com - 2/29/2016 3:37:48 PM
   
RE:What's with the LiveZilla Chat portal?
That is completely understandable.
The confusion comes when it tells me you are closed and gives me hours of operation as if I were contacting you after hours. Wouldn't it just say you were busy helping other people and to wait a few minutes?
Jason Brown
Cad/Cam Advantage, Inc.
Win 7 Home Premium
Samsung Series 7 gamer laptop
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