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Customer Forum > KeyCreator CAD & CKD Viewer > Unofficial / Official Enhancement Requests

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Hankwt - 2/15/2017 9:43:53 AM

Unofficial / Official Enhancement Requests

I think KC needs an Enhancement request page where we can post such requests and get reports back from KC as to there status. I have made requests in the past but never know if they are being serously looked it or just ignored/implemented. Obviously KC cant impliment all requests however perhaps such a page may stir some thoughts as well as be a guage for others to offer their input on requests. What do you think KC ?? Members ??

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Advanced member	michael@gutmandesign.com - 2/15/2017 12:31:04 PM RE:Unofficial / Official Enhancement Requests Absolutely! The forum users appear to be a hardcore group so the requests should be non-trivial. Also maybe bugs should be on the the enhancement page - or on another page. If we reach out to Chris I am sure we can get help with this. Mike Reply \| Quote \| Subscribe to post


Member	daved@fjrmfg.com - 2/15/2017 12:59:20 PM RE:Unofficial / Official Enhancement Requests I would agree 100% with thought of having a enhancement request page. That would be awesome. Reply \| Quote \| Subscribe to post


Valued member	Manolo - 2/15/2017 5:39:11 PM RE:Unofficial / Official Enhancement Requests I guess Kubotek is giving priority to what they can recollect, analyze and simplify from their users via "collect data user" (requested at installation). Reply \| Quote \| Subscribe to post

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Chris - 2/16/2017 7:09:20 AM

RE:Unofficial / Official Enhancement Requests

All feature requests should be sent to support@kubotek3d.com. They will be logged with development. If the request is something that doesn't conflict with long term development and business plans and it will benefit the majority of users then it is taken into consideration.

Try to stay away from posting the requests on here. This is more of a forum or community where KC users can engage each other. As you can see from my delay in responding, we can't always get to these posts in a timely manner :(

----------------------------
Christopher Boivin
Technical Support Manager
Kubotek USA, Inc.
2 Mount Royal Ave, Suite 500 | Marlborough, MA 01752
Skype: christopher.boivin1
Phone: 800-372-3872 option 2
Fax: 508-229-2121

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Hankwt - 2/16/2017 7:25:56 AM

RE:Unofficial / Official Enhancement Requests

Chris with all due respect , I think we as maintenance users should have more of a voice and a voice that deserves response and followup. How can KC determine if it will benefit the majority of users - if users dont have access to these requests ??

Should not engagement include improvement?? I am a strong advocate for KC Love the program - have recently become a Beta tester - However all I ask is we have a better way to ask for and follow up on request enhancements.

I think most users " requests" would deal with the core product of KC as a design tool - not fluff.
Fluff looks pretty but it doesnt get the job done.

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Chris - 2/16/2017 7:31:29 AM

RE:Unofficial / Official Enhancement Requests

Maybe I didn't word my response correctly. I was simply trying to say that making a change to the software for only one person is likely to take less priority.

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Advanced member	Hankwt - 2/16/2017 10:21:43 AM RE:Unofficial / Official Enhancement Requests Then perhaps all the more reason to have enhancement requests in an open forum !! Create discussion to clarify validity of requests !! Reply \| Quote \| Subscribe to post


Advanced member	michael@gutmandesign.com - 2/16/2017 8:11:09 PM RE:Unofficial / Official Enhancement Requests +1. Makes good sense. Reply \| Quote \| Subscribe to post